Comments on: Google Screwed Me Over?

By: Elliot Lee

Elliot Lee — Tue, 04 Feb 2014 14:08:29 +0000

use bitcoin ;p

By: jack

jack — Tue, 01 Feb 2011 11:14:48 +0000

I got mail from google checkout saying that my supplier has refunded my money but it may take several days to appear in your bank statement.
reason described below.
Google 02

Does any one know how long it could be.

By: Anica Ellis

Anica Ellis — Fri, 29 Jan 2010 07:29:57 +0000

I am going through this as a customer right now. I purchased a Crystal Cake Topper from Jodi with The Crystal Topper for my wedding cake. "Refunded by Google 02"...what the hell??? So I try to call Jodi to ask is my order still valid because she saw an order for 2 cake toppers....NO ANSWER!!! I left messages through her Google account and her email AND her answering machine...NO RESPONSE YET!!!! I just need to know if the order is still valid and if I will have a Cake Topper on my wedding cake.

Anica

By: Octrino

Octrino — Tue, 15 Sep 2009 10:26:39 +0000

Just had Google close my Account with no reasoning. All customer sales totalling more than £3,000 were refunded to my new customers with the reason of " Refunded by Google 02".
We've had no chargebacks, no complaints and have signed agreements with out customers before we take payment.
Google have cost effectively bankrupted our business by destroying our hard earned cashflow.

As pointed our earlier, they are a large corporation that just dont care.

I'm dissapointed and would ask anyone that is considering taking payment with Google Check out to look at the alternatives as they just dont care and are of no help.

By: Tom

Tom — Tue, 22 Jul 2008 11:13:35 +0000

This happened to me but I was the customer. I bought a laptop, the order was confirmed through a personal reply to an email, and they satated that the payment had gone through and that the order had gone to the warehouse.

9 Days later I get an email saying I have a full refund with the reason being the same as yours "Refunded by Google 02"

I have emailed the company through google twice but have not had a reply.

Im just hoping that they have send it off already, and will arrive in the post sometime soon for free!

By: Andy

Andy — Fri, 06 Jun 2008 09:39:49 +0000

Ya, this same thing just happened to me today. Had so customers emailing me wanting to know why they received a refund. I go to investigate. My account no longer exists. I received nothing from google explaining be why. I have never had a bad order, refund request, email complaining about a product or service, etc.

I had only made 4 sales with the account, i received payment for 2 no problem. A few weeks later I had another 2 sales, and before they posted the funds, poof, I and the money no longer exist anymore.

I guess the internet's trusted companion can only be trusted for services not involving profitability.

By: Nick Hance

Nick Hance — Wed, 07 Mar 2007 16:24:18 +0000

authorize.net seems to work well. I support clients with it and also have an account for newrocktees.com so you shouldn't have any trouble

By: Tynan

Tynan — Tue, 06 Mar 2007 09:22:45 +0000

Actually I'm really happy with my merchant account through authorize.net. Maybe too early to tell, but so far they're pretty great.

Tynan

By: Magnus

Magnus — Tue, 06 Mar 2007 07:49:26 +0000

I'm happy with PayPal.

It is a waste of time and energy to be angry at PayPal or Google, they are just companies. Companies are designed to take money from you, when they do that, you shouldn't be surprised.

I transfer money from my paypal account to my bank account any time there is more than the minimum required for a free transfer.

As John has found, running a payment site is a big hassle - PayPal and Google put a lot of effort into stopping scams and money-laundering. If you want to take over that hassle then get a merchant account. Personally I'd rather let them deal with it.

By: John

John — Mon, 05 Mar 2007 21:57:20 +0000

I hate PayPal with a vengence also. Back in high school my hatred prompted me to create a competing payment site called http://www.fusionpay.com. The site actually gained a fair amount of users but it got over run by people trying launder money through it so I had to shut it down.

Before I was even 18 I tried almost every payment system out there and ended up hating them all. I finally realized that the only way to go was with a full blown merchant account. It is a hassle to set it up and almost requires a full time employee for handling red tape, but at least you get your money.